Are you tired of dealing with companies that leave you in the dark, wondering if your investment will be worth it? We understand that stress, and you’re not alone.
At Kitchen Magic, we believe that a successful kitchen remodel goes beyond just the final result—it's about providing our customers with a stress-free experience every step of the way and their dream kitchen at the end of the road.
Some companies can leave you feeling frustrated due to poor communication, lack of coordination, and an inability to adapt to unexpected challenges. Our unique process has been refined over the 40+ years we have been in operation, to prioritize our customers' needs and preferences.
What happens behind the scenes is just as important as what happens in your home, and that's why we're committed to giving you complete clarity and confidence in our services and the team providing them. Let’s break down exactly what you can expect during the remodeling process with Kitchen Magic.
1. Your journey begins by reaching out to us through a simple form on our website or calling us at (800) 237-0799. There are no impersonal automated systems—when you call us, you'll speak directly to one of our friendly representatives who will work with you to find a convenient date and time for your free in-home consultation that fits your schedule.
2. During your in-home appointment, you'll have the opportunity to sit down with one of our talented design consultants. We'll take the necessary time to listen to your questions, address your concerns, and discuss your design preferences and style. Whether you're dreaming of a complete renovation or looking to add specific elements to your kitchen, we'll guide you in choosing the perfect service tailored to fit exactly what you’re looking for. Whether you want to reface, install all new cabinets, or opt for a hybrid solution, we will help you customize the options that are best for you and your budget. At the end of the consultation, you'll receive a price quote that reflects the services and materials discussed throughout the appointment.
3. If you decide to proceed with Kitchen Magic for your remodel, we'll schedule a measure appointment with a draftsman to ensure precise dimensions of your space are taken. Every kitchen we work in is unique, and we take pride in crafting custom products that fit your space perfectly. This crucial step sets the foundation for an uncomplicated renovation.
Pro Tip: Kitchen Magic’s draftsmen are skilled, well-trained professionals and spend extensive time in training, as well as in your space to ensure correct measurements for your project.
4. With your measurements in hand, our purchasing department springs into action. Uniquely, we have longstanding relationships with our vendors and suppliers—many of whom have been working with us for decades. Their expertise and dedication mirror our own, so you can trust that the materials selected for your project will be of the highest quality and installed correctly.
5. Once all the materials are completely manufactured at our Nazareth, PA headquarters, or in some cases, arrive from an outside vendor, they are all accounted for and sent to your home for installation. At this point in the process, our in-house Project Coordinators step in as your guide, ensuring smooth coordination and timely completion of your project. The timeline of installation will depend on various factors, such as the cabinet service you choose and the inclusion of other elements like countertops, backsplash, or flooring. If you have other contractors working in the space, we'll integrate their work into the schedule. When the installation is complete and the debris is cleared away, you can enjoy your beautifully transformed kitchen.
6. Just because the work is done in your kitchen does not mean the work is done for our team. Warranty service is a huge part of every project we complete. Our warranty team is there for you, post-project, to ensure that your satisfaction and happiness remains true in your dream kitchen. The warranties available to you will be discussed when your products are selected, so that you have a comprehensive idea of what to expect after the remodel is complete.
So, let’s do a quick review. Pride in our product stems from our pride in one another and the work that is done by the hands of the people who make it all happen.
After more than 60,000 kitchens, we know a thing or two about expert craftsmanship. While it may be frightening to pick the right company, you can trust in our transparency, expertise, and commitment to making your dream kitchen a reality. Let us handle the details while you enjoy the excitement of seeing your vision come to life. Call us at (866) 525-0012 to find out what Kitchen Magic’s all about!